These terms cover the use of iRestaurant, provided by iSoft. Requesting an account means accepting them.
Your account
- An account is created after iSoft approves a signup request. Until then nothing is provisioned.
- The owner is responsible for who is given a login and what each login is allowed to do.
- Sharing one login between staff is not recommended: the activity trail becomes meaningless, and a password that everyone knows is a password nobody can protect.
Subscription and payment
- Subscriptions run for the period shown on your package — monthly or yearly — starting from the billing date on your account.
- A one-time setup charge may apply, and is stated before you sign up.
- If a subscription passes its due date, access is suspended until it is renewed. Your data is not deleted when this happens.
Your data
- The business data you enter belongs to you.
- Each restaurant's data is held in its own database.
- You can ask for an export of your data while your subscription is active.
Availability and support
iSoft aims to keep the service available at all times, but maintenance windows and problems outside our control can interrupt it. Planned maintenance is announced in advance inside the software. Support is available by phone and WhatsApp during business hours.
Acceptable use
The software may not be used to store unlawful content, to attempt access to another customer's data, or in any way that disrupts the service for others.
Ending the agreement
You can stop using the service at the end of any subscription period. iSoft may suspend an account that remains unpaid, or one being used in breach of these terms.
Limits
The software is provided as it is. iSoft is not liable for business losses arising from use of the software beyond the amount paid for the subscription period in which the issue occurred.